Route map: Participation and engagement
This route map was last updated in December 2025 with all information that is known about work underway and still required. It is not yet fully populated and work continues to identify what still needs to happen. Route maps are shared planning tools to support delivery of the promise and as progress is made and the rest of the route becomes clearer, this route map will continue to be updated.
Where is Scotland now?
Work underway includes resources such as the Seeing Beyond the Surface guide, supporting inclusive and relational engagement. There is growing recognition that participation must be ongoing, accessible and grounded in trust, not one-off consultation. Next steps focus on improving consistency across services, strengthening workforce skills and confidence, and responding to diverse needs. Further work will strengthen links between participation, listening, decision making and documenting decisions so people can see how their views influence outcomes. Sustained collaboration is essential to embed participation within a rights-based system.